Case Study: The Grout Medic

Client Overview

Grout Medic Denver started as a family business in Denver, Colorado in 2006. Their business is singularly focused on the aftermarket repair and cleaning of grout and tile. We have been working with them for nine years as their digital marketing agency of record, during which time they have grown from a two-man operation to nine full crews and over $1.5 million in revenue per year.

Project Summary

Grout Medic Denver started as a family business in Denver, Colorado in 2006. Their business is singularly focused on the aftermarket repair and cleaning of grout and tile. We have been working with them for nine years as their digital marketing agency of record, during which time they have grown from a two-man operation to nine full crews and over $1.5 million in revenue per year.

RESULTS

Currently, their organic search traffic has seen consistent increases year after year and all traffic has improved by 19% over last year at the same time. Providing weekly phone consultations has helped is to keep in touch and help Grout Medic to see consistent growth in their business.  Overall traffic to the website has seen consistent growth year after year, both in organic traffic and overall traffic to the site. Grout Medic is currently taking advantage of our lead management services as well as our service provider scheduling services. These additional services allow them to maintain a high customer satisfaction level and high call volume. Through our lead management services and their ability to follow-up with new leads, Grout Medic is able to maintain an 80%+ close rate on new business. Because these services are native to the website interface there is no new software packages to learn or integrate

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